qe77 Privacy Policy — Your Information Is Safe With Us

1Introduction

Qe77 (hereinafter referred to as "we", "us", or "the Platform") is an internationally licensed online gaming and Sports Betting platform. We believe that a user's personal data belongs to them — and keeping it safe is our responsibility.

This Privacy Policy explains what information qe77 collects, why it is collected, how it is used, and how it is kept secure. This Policy applies to our website, mobile app, and all related services.

By creating an account or using qe77's services, you are considered to have accepted this Privacy Policy. Please read it carefully before registering.

2What data we collect

Qe77 collects various types of information in order to provide its services. A full list of the data we collect is provided below.

In addition to direct collection, we also gather some information automatically — for example, technical data is logged from your device and browser as you browse the site.

3How we use your data

Collected data is used only for its stated purpose. qe77 never misuses data or uses it for unnecessary purposes.

• Account Management: To support registration, login, password reset, and account security.
• Service Delivery: To keep your gaming experience, Sports Betting, and other features running smoothly.
• Financial Transactions: To process deposits, handle withdrawals, and distribute bonuses.
• Contact: To keep you informed about important updates, security alerts, and promotional offers.
• Security: To detect fraud, prevent money laundering, and block unauthorized access.
• Legal Obligations: To meet regulatory requirements and comply with licensing conditions.
• Service Improvement: Analyzing user experience to make the platform better.
• Responsible Gaming: To detect unusual gaming patterns and provide timely assistance.

4Data Sharing & Third Parties

Qe77 may share your personal data with third parties in limited, specific circumstances. In all cases, protecting the user's interests is our top priority.

• Payment Providers: Necessary information is shared with bKash, Nagad, and banking partners to process deposits and withdrawals.
• KYC Verification Service: We work with accredited verification agencies to confirm your identity.
• Law Enforcement: Data may be provided to authorities in response to a court order or legal obligation.
• Technology Service Providers: Hosting, data analytics, and cybersecurity partners operate under strict confidentiality agreements.
• Game Providers: Limited technical data may be shared with licensed game developers to support game operations.

5Cookie Policy

Qe77 uses several types of cookies on its website. Cookies are small text files stored in your browser that help improve the site's functionality.

• Essential Cookies: Essential for maintaining login sessions and ensuring basic security. These cannot be disabled.
• Performance Cookies: Used to analyze which sections of the site are most visited, in order to improve our services.
• Functionality Cookies: Used to remember your language preference, theme, and other personal settings.
• Marketing Cookies: Used to evaluate the effectiveness of our promotions. You can disable these at any time.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some site features.

6Data Retention Period

Qe77 retains your data only for as long as necessary. Retention periods vary depending on the type of data and the purpose for which it was collected.

• Active Account Information: All data is retained in full for the duration that the account remains active.
• Closed Account Information: To meet legal obligations, data is generally retained for up to 5 years after account closure.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with international AML regulations.
• Marketing Consent: Revoked after you withdraw your consent.

7Security Measures

Qe77 follows the latest technology and best practices to protect user data. Our security framework is built to international standards.

• 256-bit SSL Encryption: All data transmissions are secured with industry-standard encryption.
• Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your account.
• Firewall & IDS: Advanced firewalls and intrusion detection systems are actively maintained to prevent unauthorized access.
• Regular Security Audits: Regular security audits are conducted by independent third parties.
• Data Masking: Sensitive information such as card numbers is stored in masked form within the system.
• Staff Training: All qe77 staff receive regular data protection training.

8Your Rights

As a qe77 user, you have specific rights over your own data. We respect these rights and are here to help you exercise them.

9Protection of Minors' Data

Qe77 strictly prohibits providing services to anyone under the age of 18. We take extra care to protect the privacy of minors.

• Age verification is mandatory during registration.
• We never knowingly collect information from minors.
• If a minor's account is identified, it is closed immediately and all associated data is deleted.
• If parents have any concerns, they are welcome to contact our support team.

10Policy Updates

Qe77 may update this Privacy Policy as needed. We are always transparent about any changes we make.

• Users will be notified in advance by email of any significant changes.
• The effective date of any updated policy will always be displayed at the top of this page.
• Continued use of our services after any changes indicates your acceptance of the updated policy.
• Previous versions of the policy are available upon request.

11Get in Touch

For any privacy questions, requests, or complaints, please reach out to our dedicated privacy team.

• Email: [email protected]
• Response Time: Up to 3 business days.
• Data Requests: Requests to view, correct, or delete your data will be completed within 30 days.

We warmly welcome communication in Bengali — feel free to reach out in your language and we will respond in Bengali.