Responsible Gaming

At qe77 Responsible Gaming
Keep the fun, avoid the harm

Gaming should be a source of entertainment — not a burden. qe77 believes every player can enjoy gaming in a healthy, controlled way. Our responsible gaming tools and guidelines are here to help make that possible.

24/7 Support Services
18+ Age Confirmed
100% Voluntary Limit Setting
Instant Account Break

Our Responsible Gaming Commitment

Qe77 always puts player wellbeing and safety first

Personal Limit Setting

Set your own daily, weekly, or monthly deposit and betting limits. You won't be able to spend beyond your budget.

Time Limits

Decide in advance how long you want to play. Once the time is up, qe77 will automatically send you an alert.

Break & Cooling-Off

Whenever you feel you need a break, you can temporarily suspend your account for anywhere from 24 hours up to 6 weeks.

Self-Exclusion Benefits

If you need an extended break, you can request an account closure from 6 months up to permanent — no questions asked.

Gaming History Review

View your gaming history, win/loss record, and spending at any time — and make informed decisions.

24/7 Support

Our expert support team is available 24/7 to help you with any Responsible Gaming concerns.

Why does responsible gaming matter?

Online gaming is part of how millions of people enjoy their leisure time today. But like any enjoyable activity, it can become a problem if it gets out of control. At qe77, we believe responsible gaming isn't about holding yourself back — it's about giving yourself the freedom to enjoy it on your own terms.

Many players in Bangladesh sometimes lose sight of the fact that gaming is primarily for entertainment. Chasing losses or spending excessive time and money in the heat of a winning streak are early warning signs of a problem. Being aware at the right time can help you avoid these situations altogether.

Qe77 gives you responsible gaming tools so you can play at your own pace, on your own terms. Every player's experience is different — which is why our protection features are fully personalized.

Please Note: Responsible gaming means keeping gaming as one small, enjoyable part of your life — not the center of it.

Core Principles of Healthy Gaming Habits

  • Play for entertainment only, not as a source of income.
  • Set a budget in advance and stick to it.
  • Never chase your losses by placing larger bets after a losing streak.
  • Never put gaming ahead of family, work, or your health.
  • Avoid gaming when you are drinking or feeling stressed.
  • Take regular breaks and make time for other hobbies and leisure activities.
  • If you have any concerns, please speak with our support team.

Ask Yourself

If you answer "Yes" to any of the following questions, consider seeking support:

1

Are you spending more than your budget on gaming?

2

Are you repeatedly returning to play in order to chase your losses?

3

Are you being dishonest with family or friends about your gaming?

4

Is gaming affecting your work or studies?

5

Do you feel restless or anxious when you can't play?

6

Are you spending borrowed money or dipping into your savings to fund your gaming?

If you answered "Yes" to two or more of these questions, please contact qe77 support.

Qe77 Responsible Gaming Tools

Use these tools free of charge to stay in control of your gaming experience

Deposit Limit

Set a maximum deposit limit on a daily, weekly, or monthly basis. Reducing a limit takes effect immediately; increasing one requires a 24-hour waiting period.

Betting Limits

Set a maximum amount you're willing to wager in a single session or within a set period. Any bets beyond that limit will be blocked.

Session Time Limit

Set a time limit for each gaming session. Once the limit is reached, the platform will automatically notify you.

Loss Limit

Gaming will automatically stop once you've lost a set amount — removing any chance of chasing your losses.

Cooling-Off Period

Take a break for 24 hours, 48 hours, 1 week, or 4 weeks. During this period, you will not be able to log in to your account.

Self-Exclusion

Close your account for 6 months, 1 year, or permanently. This decision takes effect immediately and cannot be reversed during the exclusion period.

Recognise the Signs of a Problem

If you notice these signs, seek help right away — don't wait

Financial Pressure

Borrowing money, falling behind on bills, or draining your savings because of gaming.

Relationship Crisis

Repeatedly arguing with or lying to family and friends about gaming.

Psychological Dependency

Feeling restless, irritable, or anxious when not gaming — playing to find emotional relief.

Loss of Control

Being unable to stop even when you want to, or consistently spending more time and money than you intended.

Impact on Daily Life

Neglecting work, studies, or self-care to keep gaming.

Escalating Bets

A tendency to place increasingly larger bets or move to riskier games to get the same level of excitement as before.

Important: If any of the above signs apply to you, please contact qe77 Support today or use the self-exclusion feature. Reaching out for help is a sign of strength.

How to set your limits

Setting limits at qe77 is simple. Just a few steps to make your gaming experience safer.

1
Log in to your account

Log in to your qe77 account and click on the profile icon.

2
Go to the "Responsible Gaming" section

Look for the "Responsible Gaming" option within your account settings.

3
Choose Your Preferred Limits

Deposit, betting, time, or loss limit — choose whatever works for you.

4
Set an Amount and Duration

Daily, weekly, or monthly — set the duration and limit that works best for you.

5
Confirm

Reducing a limit or activating a cooling-off period takes effect immediately. Requests to increase a limit take effect after 24 hours.

Parental Controls

Qe77 strictly prohibits access by anyone under 18. Parents and guardians can take the following steps.

Age Verification: Age verification is mandatory when registering at qe77. Your age is confirmed during the KYC process via your national ID or passport.

  • Install parental control software on your browser.
  • Block gaming sites on devices used by children.
  • Keep your account password and personal information secure.
  • If you have any suspicions, contact qe77 support immediately.
  • Educate children about the risks of online gaming.

Caution: If you suspect a minor has been using qe77, please notify us immediately. We will take prompt action.

Support Resources

Use these support channels alongside qe77 Support

Type of Support Description Availability
qe77 Live Chat Speak Directly with a Responsible Gaming Specialist 24/7
qe77 Email Support For detailed issues, contact us by email Response within 24 hours
Account Self-Control Set Limits or Close Your Account Yourself Anytime
Professional Counselling Consult a Mental Health Professional As Needed
Family Support Family members can also reach out for support 24/7

Contact our Responsible Gaming team: [email protected]

Frequently Asked Questions (FAQ)

Frequently asked questions about responsible gaming

Yes, but the rules differ slightly. Reducing a limit takes effect immediately. However, if you want to increase a limit, it will only take effect 24 hours after the request is made — this delay is intentional, to prevent impulsive decision-making.

No. When self-exclusion is active, qe77 automatically removes you from all marketing communications. No promotional emails, SMS messages, or push notifications will be sent.

For a cooling-off period, your account reactivates automatically once it expires. For self-exclusion, however, you will need to contact the support team yourself to request reactivation, even after the set period has ended.

Absolutely. Any family member can reach out to qe77 Support to raise a concern. We will take the necessary steps while maintaining full confidentiality. With the account holder's consent, restrictions can also be applied to the account.

Yes, completely free. All responsible gaming tools — including Deposit Limit, Time Limit, Loss Limit, Cooling-Off, and Self-Exclusion — are available at no cost to all registered qe77 users.

Yes, gaming addiction is a recognised mental health condition. The World Health Organization (WHO) classifies it as a behavioural addiction. With the right help at the right time, however, it is fully possible to overcome. qe77 is always here to support you through it.
Safe & Responsible

Play with fun — stay responsible

Responsible gaming at qe77 isn't about stepping away — it's about enjoying the experience even more. Join today, set your own limits, and play on your terms.

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